Yesterday a work colleague was asked how he was by a visitor and he said the word “great”. Whist he used a positive word in his answer, it really lacked the energy that the word would tend to inspire. The word was flat and without life. The word was free from any tonal inflection. The word was bereft of energy. The word was lifeless. I turned and stated to him that this was the most inauthentic thing I had heard all day. The word was in-congruent with his facial expression, his tone, volume and body language. To that he smiled, and I saw a light come into his eyes as he threw his arms into the air and shouted “GREAT”. This time his energy level was sky-high. The volume was far greater and his face was animated. He was being authentic when he said it this time. He grinned and then after doing this simple gesture began to laugh. The person that he had said “GREAT” to looked stunned as his reaction was so unexpected. This added to the humour of the situation. He and I both used this simple gesture to energise each other for the rest of the…