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Pattern interrupt using matching and mirroring
Body Language , Breathing Life , Communication , Example , Imagination , Influence , Life , Life Choices , Uplifting / November 25, 2015

Have you ever had someone have a breakdown in front of you?  It happened to me this week.  I was with a woman in her early 20’s and she had been given some terrible news.  I helped her to understand the news and what it meant for her, and how it would affect her life over the next several days.  She did not take the news well and showed this by her body language.  She began to weep and cry and say “What.  What.  That can’t be right.  I’ve done nothing wrong”.  She hysterically began to repeat the word “No”, over and over again. As I watched her behaviour I decided to use matching and mirroring. Immediately I copied her body language by crying.  I stood opposite to her, where she could see me and I held my arms up to my face just as she was doing.  I then said, “What.  I don’t know.  I just don’t know.  I don’t know what they will do.  I am new here”. When I was speaking I used the same distressed tone of voice that she had used when she spoke. The result was interesting.  At first I thought that she would…

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Feeling “GREAT” – Being Authentic
Body Language , Breathing Life , Communication , Confidence , Imagination , Influence , Life , Possibilities , Purpose , Uplifting / November 14, 2015

Yesterday a work colleague was asked how he was by a visitor and he said the word “great”. Whist he used a positive word in his answer, it really lacked the energy that the word would tend to inspire. The word was flat and without life. The word was free from any tonal inflection. The word was bereft of energy. The word was lifeless. I turned and stated to him that this was the most inauthentic thing I had heard all day. The word was in-congruent with his facial expression, his tone, volume and body language. To that he smiled, and I saw a light come into his eyes as he threw his arms into the air and shouted “GREAT”. This time his energy level was sky-high. The volume was far greater and his face was animated. He was being authentic when he said it this time.  He grinned and then after doing this simple gesture began to laugh. The person that he had said “GREAT” to looked stunned as his reaction was so unexpected. This added to the humour of the situation. He and I both used this simple gesture to energise each other for the rest of the…